Artificial Intelligence (AI) is rapidly transforming the dental industry, influencing everything from patient care and diagnostics to marketing and team management. In our recent Grow Community webinar, industry experts shared their insights on how to adopt AI with confidence while avoiding common pitfalls.

Here are the 7 key takeaways to help you navigate AI in your practice:

1. Stay visible in an AI-driven search world
Jeff Gladnick (CEO, Great Dental Websites) explained how search engines are evolving fast, and why your practice’s website content must be optimised for AI-driven tools like Google’s AI Overviews to ensure potential patients can still find you.

When using AI in dentistry you must comply with Australian healthcare regulations and professional standards. Dr Ken Hooi discussed why it’s essential to keep up to date with current guidelines before implementing any AI tools in patient care.

3. Be aware of commercial tools
Dr Ken Hooi also shared insights into the diagnostic and business AI solutions already available for dentists in Australia, and the value of running pilot programs to see what works in your practice.

Drawing from health, legal and other sectors, Dr Ken Hooi outlined emerging AI trends that could be adapted for dentistry over the next 12 months.

The risks of using free and premium AI tools without proper vetting, emphasising the importance of understanding where your data goes, how it’s stored and whether it complies with Australian privacy laws, were highlighted by Mike Collishaw (Managing Director, 32 Byte).

Mike also shared practical steps for introducing AI securely, from setting up access controls to running staff training and keeping robust system backups.

Jen Cox (Business Coach & Consultant, Prime Practice) reminded practice owners that introducing AI is a cultural shift. She stressed involving your team early, explaining the benefits clearly, addressing concerns and providing training to ensure your staff feel confident and empowered.

Unlock the replay and exclusive resources

If you’re a Grow Community member, you can watch the full session replay and download two valuable resources:

• ✔️The Dentist’s Checklist for AI Visibility
  ✔️A complimentary cybersecurity solution  

Simply reach out to info@growcommunity.com.au and unlock your access.

Not a member yet?
Join the Grow Community today and gain access to the replay, these resources and more benefits designed to help your practice thrive – membership is FREE* for a limited time. Contact us for more information or click here to join the community where dental professionals thrive!

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